Avoid Becoming A Victim Of Bait & Switch Carpet Cleaning Scams

As a reputable carpet cleaning company, there is nothing worse than being lumped into the same category as these dodgy companies claiming to be genuine carpet cleaners. Professional carpet cleaning companies are doing everything they can to make themselves stand out from the crowd and appear as honest and transparent as possible.

Unfortunately, there is always a small minority of people that continue to give the carpet cleaning industry a bad name, and they are not always easy to spot. Here a few guidelines that should keep you on the straight and narrow when searching for professional carpet cleaning.

1. Cheap prices
We all like a bargain so it is understandable, particularly in these tough times, that we should be looking for the cheapest or most affordable carpet cleaning service. There is an obvious difference between a bargain and unrealistic. If you come across prices, and you are left wondering how the company can make a profit with such low prices, this is a sign of bait and switch.

Bait and switch is where companies advertise and quote some ridiculously low prices, then once inside the customer’s home, they use aggressive and persuasive sales techniques to get the customer to pay for additional and usually unnecessary treatments.

2. Quote
As we have said, bait and switch carpet cleaners add on unnecessary treatments once in the home, or manipulate the cost in another way. When you get your quotation, it is important that you ask if it includes the cost for everything, for the area required and for all cleaning treatments.

3. Cleaning Technicians
Are the cleaning technicians qualified to do their job? With bait and switch companies you will find that they not only con innocent customers out of their money, they don’t really adhere to any rules. It is very doubtful that you will end up shelling out a lot of money for a good job, it’s more likely that you will have paid a lot for very a poor service.

4. What equipment does the company use?
As with their staff, bait and switch carpet cleaners are unlikely to invest a lot of their cash into state of the art equipment. When looking for a carpet cleaner you should always check to see if they use the latest equipment and check it is certified and good quality. If the company questions you, they probably have something to hide.

Please don’t let the small minority of dodgy bait and switch companies put you off professional carpet cleaning. When you find the right cleaner, you will probably find that they are very reasonable with their prices, can offer you a high standard of customer service, much better cleaning results, and are both genuine and honest.


Breeze Carpet Cleaners are steam carpet cleaners serving London and surrounding counties, offering the best quality, best service and best prices.

Jemma Porter is a freelance writer in Scotland providing articles for Breeze Carpet Cleaners, but also experienced in SEO copywriting on a wide variety of topics.